Job Completion Survey

Comment: I had a room, flight of stairs, two landings and a strip of concrete cleaned. Ryan was very friendly and explained why he recommended some additional things. The only reason I did not give five stars is because the price ended up much more than I expected. When I made the appointment, I told the woman on the phone I needed cleaning due to a sewage flood. When Ryan arrived, he explained that a mold spray would be a smart decision due to the water that came in. I would suggest the the person who makes the appointments mention such things so that future customers can be aware of costs that may come up. In their defense, the extra costs were done by choice because, after understanding why, I felt it was necessary in order to my issue completely resolved. It would have been nice to have it mentioned before the service provider comes out.
With that being said, I will probably ask more questions in the future.
I do recommend using Teasdale Fenton Carpet Cleaning as the service was friendly and my carpets and floors look better than I expected. Ryan also helped to make sure I had air flow in the room to ensure it dries quickly, something I wouldn't have thought of. I appreciate the knowledge and attention to detail and will be scheduling future cleanings with them.
Overall Rating