Our FAQs | Teasdale Fenton Cleaning & Property Restoration
What services does Teasdale Fenton provide?
We offer a range of services including carpet cleaning, area and
oriental rug cleaning, tile and grout cleaning, wood floor cleaning,
marble and stone cleaning. We also offer fire, storm, and water damage
restoration. We're also know for air duct cleaning services, and cleaning for businesses or other commercial properties.
Do you offer emergency cleanup and restoration services?
Yes, we’re available 24/7 for emergency damage cleanup and restoration, including water,
fire, and storm damage restoration. We'll respond quickly to assess damage, begin cleanup and drying, and perform the early stages of restoration to mitigate further property damage.
How do you handle large-scale restoration projects?
We have experience with large-scale restoration projects, including
water, fire, and storm damage. We'll respond 24/7 for emergency cleanup or debris removal and work directly with
your insurance company to make sure the claims process goes as smoothly as possible. Rely on us to safeguard your property with board-up or tarp-over services, when necessary.
What areas do you serve?
We serve Greater Cincinnati, Dayton, Northern Kentucky, and parts of Indiana with the most reliable, reputable cleaning and restoration services in these communities. Our history in Ohio goes back more than 200 years as the region's damage cleanup and repair leader. Visit our full
service area.
Do you clean upholstery?
Yes, we provide upholstery cleaning services to remove dirt, stains,
and odors, restoring the comfort and appearance of your furniture. We carefully clean sturdy and more delicate upholstery, using effective cleansers that don't leave behind unwanted residues or harsh odors.
What kind of cleaning products do you use?
Our safe, never-harsh cleaning products effectively clean
while being gentle on carpets, floors, and upholstery. They're safe for pets, won't trigger allergies or breathing issues, and won't leave strong, after-cleaning odors that linger in your indoor air for days.
Will you have records of previous cleanings?
Yes. Our software keeps account details of all prior cleanings and
services. If you’ve misplaced a receipt or want to check past
services, just call us with your phone number. If there’s a match,
we’ll provide the details. Once your a Teasdale Fenton customer, we never forget.
How do you price your services?
We price per room. Any space with a specific purpose counts as a room.
When you call, we’ll ask for a brief description of the areas to be
cleaned, the type of cleaning, and provide a price over the phone to match your expectations. To learn more, visit our
online specials page now!
Are your technicians certified?
Yes, all of our technicians are RIA and IICRC-certified, with
professional training to address any cleaning or restoration job
with the highest quality standards. We've made our reputation delivering the best results with top industry knowledge and expertise.
What makes you different from other cleaning companies?
We pride ourselves on honesty, the highest quality services, and exceptional
customer satisfaction. As a BBB-accredited business with an A+ rating
and a trusted Angi-affiliated provider, our attention to detail and
professionalism have earned us the strongest possible reputation across Ohio and Kentucky.
Can you remove tough stains and lingering odors from carpets?
Yes, we specialize in removing tough stains such as wine, food, coffee, pet
accidents, grease and more, as well as eliminating lingering odors with the most
advanced cleaning products, equipment and methods. With Teasdale Fenton, your carpets are always in great hands.
How long does it take for my carpets to dry after cleaning?
Typically, carpets take 6-12 hours to dry. Our advanced equipment
helps accelerate the drying process. Carpet cleaning methods that use less water can be highly effective and require far less time to dry.
How often should I get my carpets cleaned?
We recommend cleaning high-traffic areas twice a year and low-traffic
areas annually. Our professional carpet cleaning services are designed
to maintain your carpet’s appearance, extend its life, and create
a healthier indoor environment for your home or business. Family members, guests, and even pets will enjoy cleaner, plusher carpets year-round, as well as fresher indoor air.
Do I need to move my furniture before the carpet cleaning?
We don’t require you to move any furniture before we deep clean your
carpets, as we can work around it. However, if you’d like areas under
smaller furniture, like tables, lamps, or knickknacks, to be cleaned,
it would be helpful to move those before we arrive. We're glad to assist with bulkier furniture, like heavy couches, lounge chairs, recliners, sleepers, and more.
Do you recommend carpet and upholstery protectors?
Yes, we recommend using protectors to extend the life of your
carpets and upholstery. They create a barrier that helps prevent
stains and makes cleaning easier. These treatments help shield carpets and upholstery from spills, spots, stains, odors, pet issues, and make cleaning easier.
Do you clean hard-to-reach areas?
Yes! We use portable extractors designed to clean areas that are
otherwise difficult to access. These specialized tools allow us to
reach tight corners, under furniture, and other hard-to-reach spaces,
leaving your carpets or upholstery thoroughly cleaned and sanitized. Wondering how dirty those hidden areas become? Breathe easy; we'll makes sure you won't have to worry later.
Why not just clean the carpets myself?
Professional cleaning offers a deeper, more thorough clean than DIY
methods. Our equipment and expertise ensure better stain removal,
proper drying, and longer-lasting results, which DIY solutions often
can’t achieve. Home or rental machines lack the power or professional design to give carpets that thorough, next-level clean you really need or want.
Do you offer duct cleaning services?
Yes, we provide duct cleaning services for residential properties, old
homes, and commercial spaces. We remove dust, allergens, and
contaminants, improving air quality and HVAC efficiency in any
setting. If lingering dust, dirt, debris, hair, or dander is becoming more difficult to remove and requires constant cleanup, you might have air duct cleaning needs that require our professional attention.
Do you provide biohazard or trauma cleanup services?
Yes, we offer these services. Our trained team
is equipped to handle the safe and thorough cleaning of biohazardous
materials, including blood or related pathogens, and other biological
contaminants that could be considered health risks. We'll work with first responders and follow strict protocols to make contaminated areas are properly
sanitized and restored to a safe, livable condition. We also provide cleanup for non-biological, chemical spills or accidents.
How do I schedule an appointment?
Scheduling an appointment with us is simple. Call
513-729-9793 to talk with a representative, or
book your service online through our website.