Comment: After the summer of 6 kids being home and the teenagers babysitting the toddler, our toddler, teenagers and pets had stains all over the carpets and the carpets smelled. The day we were scheduled I had a medical emergency and they were flexible, helpful and still got the carpets take care of. The serviceman who came out was very helpful and the carpets look like new, I wish I had thought to do before and after photos. Will definitely use them again!